Legal
Legal Information
Last updated 10 October 2026
Information about the operator of this website, as required by consumer and e-commerce laws, including the German Telemediengesetz/DDG (Impressum).
Operator
PRINCESS POLLY ONLINE PTY LTD
trading as ORBAVIE
QLD 4220
Australia
Email: support@orbavie.shop
Phone: +61 431 092 217
Company details
| Legal form | Australian proprietary company, limited by shares |
|---|---|
| Australian Company Number (ACN) | 169 210 520 |
| Australian Business Number (ABN) | 43 169 210 520 |
| Register | Australian Securities and Investments Commission (ASIC) |
| Goods and Services Tax | Registered for GST in Australia |
| Trading name | ORBAVIE |
| Website | orbavie.shop |
Responsible for content
PRINCESS POLLY ONLINE PTY LTD, address as above.
Customer service
Monday to Friday, 9:00–17:00 Australian Eastern Standard Time. We reply to emails within two business days. Our registered address is not a returns address — please see Returns & Refunds.
Dispute resolution
The European Commission’s online dispute resolution platform closed on 20 July 2025. We are neither obliged nor willing to take part in dispute resolution proceedings before a consumer arbitration board. Consumers in Denmark can complain to Nævnenes Hus (naevneneshus.dk). Please contact us first — most questions are solved by email.
Product safety
Responsible economic operator for products sold on this site: PRINCESS POLLY ONLINE PTY LTD, contact details as above. Product safety information is on each product page.
Policies
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